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To use ContactPad you must log in as an agent. You can either log in to ContactPad directly, or through the VCC Admin Portal.
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The first time you log in, you must set a password for your account. If you have received a welcome email, click the link in the email to open the Choose your password form. The link in the email is valid for 72 hours.
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For information about setting your password for the first time, see How do I set or reset my password?.
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In Username, type your username.
In Password, if you have previously set a password, type your password.
Click Login.
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To open ContactPad from the VCC Admin Portal homepage, move your mouse pointer over the menu icons on the left of the page. In the menu that appears, click ContactPad.| Section |
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| You are now logged in to ContactPad. You are ready to receive inbound and make outbound calls. |
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How do I set or reset my password?
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Help with logging in to
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ContactPad
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