In the NewVoiceMedia platform, time stamps in some features are presented in the user's system's time zone, while time stamps in other features use the time zone of the cloud on which their account is located.
Time zones of ContactWorld clouds
| Cloud | Location | Time zone | Daylight saving time zone |
|---|---|---|---|
| 8 | Slough, UK | Coordinated | British Summer Time (BST, UTC +1) |
| 11 | Enfield, UK | Coordinated | British Summer Time (BST, UTC +1) |
| 12 | Sydney | Australian Eastern Standard Time (AEST, UTC +10) | Australian Eastern Daylight Saving time (AEDST, UTC + 11) |
| 14 | Singapore | Singapore Standard Time (SST, UTC +8) | Not applicable |
| 16 | Northern California | Pacific Standard Time (PST, UTC -8) | Pacific Daylight Time (PDT, UTC -7) |
| 17 | Northern Virginia | Pacific Standard Time (PST, UTC -8) | Pacific Daylight Time (PDT, UTC -7) |
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