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For static Dial Lists, the method used to create the Dial List determines the maximum number of calls Connect creates. The following table shows these limits:

Method used to create Dial ListMaximum number of calls Connect can create

Using a filter

For information about using a filter to create a Dial List, see Creating Dial Lists from a filter.

9,900

Using a list view

For information about creating a Dial List from a list view, see Creating a Dial List from a list view.

200

Uploading a CSV file

For information about uploading a CSV file to create a Dial List, see Creating a Dial List from a file upload.

9,900

Using a report

For information about creating a Dial List from a report, see Creating a Dial List from a report.

2000

Note

If the report you use to create the Dial List has more than 2000 associated calls, then only the first 2000 calls are used in the Dial List. You can work around this by exporting the report to a CSV file and then creating a Dial List from that file. For more information, see Creating a Dial List from a file upload.

Limits for dynamic Dial Lists

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