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- Go to your Task object's page layouts, within Setup in Salesforce.
Locate the task page layout that you want to add the embedded player to and click Edit alongside. The page layout appears in edit mode.
In the top section, click Field. The available fields appear.
Section Column width 60%
Drag Interaction Quality down alongside the call recording link or embedded player as appropriate.Column width 40% - Click Save. The task page layout is saved. When you open a task record you can score the associated call recording.
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