The initial applet is the first applet that the call is routed to when a call is made to the number you select. You must set an initial applet for your call plan.
To set the initial applet, perform the following steps:
- Go to Call Plan Architect. For information on accessing Call Plan Architect, see Accessing Call Plan Architect.
In the Phone Number Configuration section, optionally filter the list of available telephone numbers. Select the number for which you are setting the initial applet. Click Display Selection.
The Applet List, Applet Manager, Transfer Manager, and Service and Visualization areas appear in the Phone Number Directory section.
Alongside Applet Manager, click Show.
The Applet Manager area expands.
- To set the initial applet, in the Set Initial Applet list, select the applet you want to route a new call to first.
- Click Set. The initial applet is set.