_ExcerptWebRTCContactPadRefresh

If you refresh or close the webpage that contains ContactPad during a call, you will be disconnected from the call. While you are disconnected, the other party will remain connected but won't hear anything.

• If you have multiple webpages with ContactPad running in them, you will be reconnected within a few seconds.
• If you don't have any other webpages running ContactPad:
  • If you refreshed the webpage, you will be reconnected when the refreshed webpage reloads.
  • If you closed the webpage, you must open a new webpage containing ContactPad within 20 seconds or you cannot be reconnected to the call. The call ends.

When using the backup WebRTC provider

(If ContactPad loses connection with Vonage's WebRTC, we will automatically connect ContactPad to a third-party WebRTC provider as a backup.)

If you refresh or close the webpage that contains ContactPad during a call, you will be disconnected from the call. You will go into a wrap state.