The POST /interactions/jobs/schedule-batch-export
endpoint enables you to schedule a one-time batch job. When you schedule a batch job, the endpoint will return the ID of the created job.
Headers
Header parameters in Requests (Interaction Content Export API) apply to this endpoint.
Authorization scopes supported:
Scope | Access granted |
---|---|
interaction-content:read | Entire endpoint |
Parameters
The endpoint accepts the following body parameters:
startDate
Type | Required | Example |
---|---|---|
String | True | 2021-01-01T00:00:00Z |
The start date and time for interaction content export (inclusive). Use ISO8601 format. The date cannot be earlier than 12 hours from now.
endDate
Type | Required | Example |
---|---|---|
String | True | 2022-01-01T00:00:00Z |
The end date and time for interaction content export (inclusive). Use ISO8601 format. The date cannot be earlier than 12 hours from now.
filters
Type | Required | Example |
---|---|---|
Object | True | { "contentTypes": ["callRecording"], "initialDirection": ["inbound"] } |
Filters representing content types that will be exported and initial direction of interaction (inbound
, outbound
).
If contentTypes
and initialDirection
arrays are left empty, then every content will be exported. contentTypes
can have the following values assigned in array:
callRecording
screenRecording
voicemail
transcript
chatTranscript
categorizationResult
attachment
ivrAudioRecording
conversationSummary
sentimentSummary
interactionLog
initialDirection
can have following values assigned in array:
inbound
outbound
externalStorageId
Type | Required | Example |
---|---|---|
String | True | fe4b9c24-d305-492e-90e2-ddbdd7a36555 |
External storage ID in UUID format.
Requests
Example Request
curl -L -X POST "https://***.api.cc.vonage.com/interaction-content-export/interactions/jobs/schedule-batch-export" \ -H "Authorization: Bearer <ACCESS_TOKEN>" \ -H "Accept: application/vnd.newvoicemedia.v1+json" \ --data-raw "<JSON BODY>"
Required parameters
{ "startDate": "2024-05-01T18:35:24.00Z", "endDate": "2024-06-01T18:35:24.00Z" "filters": { "contentTypes": [], "initialDirection": [] }, "externalStorageId": "fe4b9c24-d305-492e-90e2-ddbdd7a36555" }
Responses
Responses to the endpoint return the ID of the created job.
Successful response
For information about successful responses, see Success response code and parameters in Responses (Interaction Content Export API).
Example responses
{ "jobId": "74137e23-9716-4e5c-ad92-36343c248282" }
where:
jobId
. The unique identifier of the job.
For information, see Trying out Vonage Contact Center APIs.