Logging in to ContactPad
How do I log in to ContactPad?
To use ContactPad you must log in as an agent. You can either log in to ContactPad directly, or through the VCC Admin Portal.
The first time you log in, you must set a password for your account. If you have received a welcome email, click the link in the email to open the Choose your password form. The link in the email is valid for 72 hours.
For information about setting your password for the first time, see How do I set or reset my password?.
After you have chosen a password, you can log in to the VCC Admin Portal or ContactPad using that password. Either way, provide the following information:
In Username, type your username.
In Password, if you have previously set a password, type your password.
Click Login.
You are now logged in to ContactPad. You are ready to receive inbound and make outbound calls.
