Release notes for version 19.123 of NewVoiceMedia in Salesforce (Enhancement)

Date of release

Oct 16, 2019 

Summary

Updated mechanism by which Tasks are created at the end of a call (Enhancement)

Enabled Automatically.

Salesforce administrator changes

This package includes a new global Apex Class called CallEndedResource that provides a custom REST API which Vonage will use to record Tasks. The API provides us with success/failure information and the ID of the created Task when available.

This enhancement supports an integration between our platform and the Salesforce High Velocity Sales feature.

We have updated the ContactWorld API user permission set to provide the required access to the CallEndedResource class.