Release notes for version 17.116 of ContactWorld in Salesforce (Bugfix release) - 2017-04-28
Date of release
Apr 28, 2017
Summary
Additional fields may be overwritten when agent is working with multiple browser tabs (bugfix)
Disposition codes and other additional fields on Log a Call aren't overwritten on the task when new call is delivered to the agent.
Availability
Contact World for Sales Select and Contact World for Sales Premium
Agent changes
Disposition codes and other additional fields on Log a Call aren't overwritten on the task when new call is delivered to the agent.
Supervisor changes
None.
Salesforce administrator changes
None.
Dependencies
None