Using Vonage Premier for Salesforce Voice

Using Vonage Premier for Salesforce Voice

Vonage Premier for Salesforce Voice integrates Vonage Contact Center (VCC) with Salesforce's Salesforce Voice. For information about Salesforce Voice and its benefits, see Salesforce Voice (Salesforce help). Vonage Premier for Salesforce Voice enables Salesforce to deliver these benefits using VCC.

Refresh Salesforce

When a feature is turned on, you must refresh Salesforce if it is open in a browser window. This ensures that the new behavior takes effect. If the feature is later turned off, you must refresh Salesforce again.

For information about using Salesforce Voice features, see Help Customers on the Phone (Salesforce help).

Support and documentation feedback

For general assistance, please contact Customer Support.

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