Release notes for version 22.124 of Vonage Contact Center in Salesforce (Enhancement)

Date of release

Oct 13, 2022 

Summary

Inbound call won't auto-link to the record in focus when no matching record is found (Enhancement)

Enabled by default

Agent changes

The inbound call won't be auto-linked to the record in focus when no matching record is found. The agent can link the record on focus to the call using the Link Call to... button.