Release notes for version 24.141 of Vonage Premier for Service Cloud Voice
Product Name Change Notice
These release notes were written prior to a Salesforce product name change. Where Service Cloud Voice is referenced in this page, the product is now called Salesforce Voice.
Please also note that the Vonage package name Vonage for Service Cloud Voice has not changed and remains the same throughout current documentation.
Date of release
Oct 14, 2024
Summary
Headset control for WebRTC calls (Enhancement)
This update adds the ability for agents to control WebRTC calls in Vonage Premier for Service Cloud Voice. For more information, see Headset control in Vonage Premier for Service Cloud Voice with WebRTC.
Salesforce administrator changes
Install Vonage Premier for Service Cloud Voice v24.141 to use headset controls and perform the steps described in Configuring headset control in Vonage Premier for Service Cloud Voice.