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Configuring real-time sentiment analysis in Vonage Premier for Service Cloud Voice

Configuring real-time sentiment analysis in Vonage Premier for Service Cloud Voice

Nov 12, 2024

If enabled for your account, you can configure Vonage to calculate real-time sentiment data to be sent to your Vonage Premier for Service Cloud Voice account in Salesforce. For more information, see Real-time sentiment analysis in Vonage Premier for Service Cloud Voice.

Calculated real-time sentiment data is sent to your Vonage Premier for Service Cloud Voice account in Salesforce.

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