Release notes for version 18.242 of NewVoiceMedia in Salesforce

Date of release

Oct 25, 2018 

Summary

Retry mechanism for creating Tasks at the end of the call (Pilot)

Salesforce administrator changes

It's possible to enable mechanism for persisting Call End Events in case of the problems in Salesforce organisation during creating Tasks. If it's enabled then there's an automatic retry process for Task creation. If automatic retry process is failing it's possible to see the failure reason on Call End Event record. It's also possible to manually start retry mechanism from Developer Console in Salesforce.