Release notes for version 2.11.0 of ContactWorld in Salesforce - 2016-06-02
Date of release
Jun 2, 2016
Summary
Point-and-click configuration for auto-presented callback numbers: local presence
Supervisors can now configure automatic local presence callback numbers using point-and-click configuration in Salesforce.
This feature is disabled by default; in order to enable it, it must be enabled in the custom settings.