Release notes for version 25.102 of Vonage Premier for Service Cloud Voice
Product Name Change Notice
These release notes were written prior to a Salesforce product name change. Where Service Cloud Voice is referenced in this page, the product is now called Salesforce Voice.
Please also note that the Vonage package name Vonage for Service Cloud Voice has not changed and remains the same throughout current documentation.
Date of release
Jun 17, 2025
Summary
Support for message-based interactions using Bring Your Own Channel for CCaaS
This package adds the capability to Bring Your Own Channel for CCaaS, For more information see Message-based interactions using Bring Your Own Channel for CCaaS page.
Bigger softphone options page
Softphone options page is now larger; both its height and overall size have increased.