Release notes for version 26.104 of Vonage Premier for Salesforce Voice

Date of release

Feb 17, 2026

Summary

Custom Voice Extension users must add an additional component to ensure a smooth transition to Salesforce Voice Emergency Calling.

Emergency Calling Support

Emergency Calling will be rolled out to customers across future releases.

Availability

• Emergency Calling will be turned on as default for all customers.

• The prerequisite below only impacts customers using a Custom Voice Extension.

Salesforce administrator changes

If you are using a Custom Voice Extension in your contact center, manual configuration is required.
Add the Vonage Message Processor component to your voice extension, to ensure the org is updated for Emergency Calling.

For more information on configuring voice extensions, see Configuring a Voice Extension in Vonage for Salesforce Voice.