_ExcerptPersonalQueues

Used by Setting up personal queues, Personal queues, _ExcerptTaggingInteractionsSkills

If you configure a personal queue, while that personal queue is active for an interaction—that is, not timed-out—the personal queue settings override any skills or service groups configured for the same interaction.


Support and documentation feedback

For general assistance, please contact Customer Support.

For help using this documentation, please send an email to docs_feedback@vonage.com. We're happy to hear from you. Your contribution helps everyone at Vonage! Please include the name of the page in your email.