Changing the computer whose screens are recorded

If you intend to use a different computer to handle Vonage Contact Center calls, you must log out of and uninstall the Vonage Screen Recording app on your original computer. (You may need to use a different computer temporarily — for example, while working in a different location — or permanently — if you have a new computer.) If you don't do this, the screens of your previous computer may be recorded during calls.

For information about logging out of Vonage Screen Recording, see the Logging out section in Logging in to and out of Vonage Screen Recording app.
For information about uninstalling Vonage Screen Recording, see the Uninstalling the desktop application section in Installing and uninstalling the screen recording desktop application.