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Using Data Retention

Using Data Retention

Feb 17, 2025

For information about changing retention settings, see Changing data retention settings.
For information about exporting interaction content, see Exporting interaction content.

Accessing Data Retention

To access Data Retention and change interaction content storage settings, perform the following steps: 

  1. Log in to the VCC Admin Portal as an admin user. For information about logging in to the VCC Admin Portal, see Logging in to the Vonage Contact Center Admin Portal.

  2. Go to Data Retention (within Account Settings).

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Support and documentation feedback

For general assistance, please contact Customer Support.

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