Event types (Webhooks API)
This section contains information about the types of webhook events that are available to be subscribed to.
The same information can be retrieved using the Get event types endpoint.
In this section
- Agent event types (Webhooks API)
- Channel event types (Webhooks API)
- channel.activityrecord.v1
- channel.alerted.v1
- channel.connected.v1
- channel.connectionfailed.v1
- channel.disconnected.v1
- channel.ended.v1
- channel.held.v1
- channel.interrupted.v1
- channel.messagesent.v1
- channel.parked.v1
- channel.resumed.v1
- channel.retrieved.v1
- channel.unparked.v1
- channel.utterance.v1
- channel.wrapstarted.v1
- Interaction event types (Webhooks API)
- interaction.agentnotesavailable.v1
- interaction.attachmentavailable.v1
- interaction.callrecordingavailable.v1
- interaction.categorizationavailable.v1
- interaction.chattranscriptavailable.v1
- interaction.conversationsummaryavailable.v1
- interaction.detailrecord.v1
- interaction.ivrrecordingavailable.v1
- interaction.screenrecordingavailable.v1
- interaction.sentimentsummaryavailable.v1
- interaction.transcriptavailable.v1
- interaction.videorecordingavailable.v1
- interaction.voicemailavailable.v1