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When you have finished a call, you have two options:

  • Call the next customer in your Dial List. In the blue area above the customer detail record, click Next. The next customer detail record appears, and, if the Dial List mode is Automatic, the Dialer calls the customer.
  • Take a break before calling the next customer in your Dial List. In the blue area above the customer detail record, click Take a Break. Your Dialer launch page appears.

Completing a call 

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