Labelled content
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Retrieving data from Salesforce (Vonage Contact Center PILOT Product Documentation for Summer '21)
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Setting up personal queues (Vonage Contact Center PILOT Product Documentation for Summer '21)
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Take Message applet (Vonage Contact Center PILOT Product Documentation for Summer '21)
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Tagging interactions with a skill or skills (Vonage Contact Center PILOT Product Documentation for Summer '21)
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Configuring custom settings for optional Vonage Contact Center features in Salesforce (Vonage Contact Center PILOT Product Documentation for Summer '21)
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Automating callback numbers for Click to dial (Vonage Contact Center PILOT Product Documentation for Summer '21)
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Agents, groups, queues and agreements (Vonage Contact Center PILOT Product Documentation for Summer '21)
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Transferring a case to another agent or service in Unite (Vonage Contact Center PILOT Product Documentation for Summer '21)
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Configuring Vonage Contact Center in Salesforce (optional tasks) (Vonage Contact Center PILOT Product Documentation for Summer '21)
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Skill Tagger applet (Vonage Contact Center PILOT Product Documentation for Summer '21)