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If you are an existing ContactPad agent and have received a password reset email, you must log in to ContactPad using a password. For more information, see Logging in to ContactPad using a password.

If you are an existing ContactPad agent and have been notified that you have been migrated to a new login system, you must log in to ContactPad using your PIN as a password. For more information, see Logging in to ContactPad using a PIN.

If you are a new ContactPad agent, and have received a PIN, you must log in to ContactPad using your PIN. For more information, see Logging in to ContactPad using a PIN.

If you are an existing ContactPad agent but have not received a password reset email or been notified that you must use a new login system, you must log in to ContactPad using your PIN. For more information, see Logging in to ContactPad using a PIN.