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used by Using ContactPad with WebRTC, ContactPad with WebRTC, Enabling individual agents to use ContactPad with WebRTC, Enabling an account to use WebRTC

Excerpt

We only support using ContactPad with WebRTC:

On clouds 11, 16 and 17

  • When using the WebRTC for ContactWorld NewVoiceMedia extension in Chrome

  • In the most recent version of Google Chrome™ for Windows and Mac OS X

    Note

    We develop and test the WebRTC for ContactWorld NewVoiceMedia extension in the latest version of Google Chrome™ only. However, users report that the ContactPad with WebRTC feature works well in Mozilla® Firefox®. For information about using ContactPad with WebRTC in Firefox, see ContactPad and WebRTC in Firefox browsers. 


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