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- Log in to the NewVoiceMedia platform as a supervisor or administrator. For information about logging in to the NewVoiceMedia platform, see Logging in to the NewVoiceMedia platformVonage Contact Center Admin Portal.
From the NewVoiceMedia platform homepage, move your mouse pointer over the menu icons on the left of the page.
Section Column width 60% In the menu that appears, click User Admin. User Admin appears.
Column width 40% User Admin appears, containing a list of all of the users in the account you are logged in to.
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Use the Search field to filter the lists of users, groups, skills and schedules in the account you are logged in to. Type the value you want to search for. As you type, the number of users, groups, skills and schedules in each list that match your search query updates.
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Each list displays up to 25 entries. If your list contains more than 25 users, groups, skills, or schedules, only the first 25 are displayed. Scroll to the end of the list. A Show remaining x entries button appears. Click the button to display all the entries.
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