Logging in to the Vonage Contact Center Admin Portal

How do I log in to the VCC Admin Portal?

You can access the VCC Admin Portal through a web interface. When you attempt to access the VCC Admin Portal, the Login page appears.

The first time you log in to the VCC Admin Portal, you must set a password for your account. If you have received a welcome email, click the link in the email to open the Choose your password form. The link in the email is valid for two weeks after which you must reset your password.

For information about setting your password for the first time, see How do I set or reset my password?.

After you have chosen a password, you can log in to the VCC Admin Portal using that password.

To log in as a VCC Admin Portal supervisor, perform the following steps:

1. In the Portal Login area, type your username and password. Click Login.

   • If you are located in a country that is embargoed by the United States, you cannot log in.

2. If you have access to more than one account, you must specify the account you want to supervise.
   Select the account from the list and click Select.

You are logged in. The VCC Admin Portal homepage appears. For information about the homepage, see Vonage Contact Center Admin Portal user interface.

How do I set or reset my password?

Help with logging in to the VCC Admin Portal