Account user role determines what permissions the user has to each of their linked accounts:
Nominee Nominee account role is the highest level of supervisor.
Info Only supervisors with the nominee role can install NewVoiceMedia in Salesforce and link a NewVoiceMedia platform account to Salesforce account. For information on installing the installing NewVoiceMedia platform into Salesforce and linking the accounts, see Installing NewVoiceMedia into Salesforce and Linking NewVoiceMedia to a Salesforce account. - Normal User Most supervisors will have an account role of normal user. A supervisor can perform normal day to day tasks with a normal user role.
- Wallboard Supervisors with wallboard user role can view the Real Time area of the NewVoiceMedia platform and no other NewVoiceMedia platform features.
For a full list of account user role permissions and their explanations, see Account user role permissions.
| Info |
|---|
In User Admin, account roles are referred to as licenses. For mappings between them see User Admin types and licenses. |
Account user role permissions in the NewVoiceMedia platform
...