In the User Admin area of the NewVoiceMedia platformVCC Admin Portal, you can manage your users, skills and groups in the account you are logged in to.
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User Admin is the area within the NewVoiceMedia platform VCC Admin Portal in which you can create, edit and delete users in the account you are logged in to.
To access User Admin, perform the following steps:
- Log in to the NewVoiceMedia platform VCC Admin Portal as a supervisor or administrator. For information about logging in to the NewVoiceMedia platformVCC Admin Portal, see Logging in to the Vonage Contact Center Admin Portal.
From the NewVoiceMedia platform VCC Admin Portal homepage, move your mouse pointer over the menu icons on the left of the page.
In the menu that appears, click User Admin. User Admin appears.User Admin appears, containing a list of all of the users in the account you are logged in to.
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