Date of release
...
Excerpt | ||||||||||
---|---|---|---|---|---|---|---|---|---|---|
|
Supervisor can configure cache settings per Dial List
Available by default
Availability
NewVoiceMedia Vonage Contact Center for Sales Premium
Supervisor changes
...
A flag should be set to Custom Settings to enable this functionality
Multiple Rep Dial Lists (Bug Fix)
Enabled by default
Availability
NewVoiceMedia Vonage Contact Center for Sales Premium
Agent changes
...