Release Notes for version 18.210 of Connect
- Helen Griffith
Date of release
Summary
Supervisor can configure cache settings per Dial List
Available by default
Availability
Vonage Contact Center for Sales Premium
Supervisor changes
Allows a Supervisor to override cache settings on a Dial List level.
Salesforce administrator changes
New fields have been added to the Dial List object
Connect in Lightning Experience performance enhancement (Pilot)
Requires adding a flag in Custom Settings (refer to documentation)
Availability
Available when the flag is set in custom settings
Agent changes
Agent will see the message "Finding new calls" when clicking next
Salesforce administrator changes
A flag should be set to Custom Settings to enable this functionality
Multiple Rep Dial Lists (Bug Fix)
Enabled by default
Availability
Vonage Contact Center for Sales Premium
Agent changes
Fixes an issue where an agent working on a Multi Rep Dial List would affect when refreshes occurred for other agents using the list.
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