If you experience bad audio quality during a call you can report the issue you experienced to NewVoiceMediaVonage Contact Center. Symptoms of bad audio quality include echo, crackling, one-side audio, and so on.
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| You can report bad call quality during and after the call, but before NewVoiceMedia Vonage Contact Center assigns your next call. You must report the same symptoms for three individual calls before customer support can look into the issue. |
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