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_ExcerptCommandRunner
_ExcerptCommandRunner
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Excerpt

The Command Runner enables the caller to perform tasks such as:

  • Changing the date that a customer wants a parcel delivered. The customer specifies the date for delivery using the IVR system.
  • Topping up a customer's account balance using credit card details held in the client database. The customer specifies the amount that they want to increase their balance by using the IVR system.
  • Activating a customer. The command activates a new customer's details automatically.

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