Page Comparison

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width	60%

Using ContactWorld Unite, you can accept interactions from various channels: email, social media including Twitter and Facebook, SMS, and so on. You can then assign the interactions to the most appropriate agents.

Panel

borderColor	silver
borderWidth	1
title	Search and browse
borderStyle	solid

Page Tree Search

Panel

borderColor	silver
borderWidth	1
title	Pages
borderStyle	solid

Child pages (Children Display)

all	true
excerpt	true

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width	40%

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div#children-section.pageSection { display:none; }

Style

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width	40%

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width	50%

What can we help you with today?
Page Tree Search

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width	50%

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width	5%

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width	30%

General features

All content

Filter by label (Content by label)

showLabels	false
max	5
spaces	@self
showSpace	false
sort	modified
reverse	true
labels	features_unite

Getting started

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Filter by label (Content by label)

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max	5
spaces	@self
showSpace	false
sort	modified
reverse	true
labels	starting_unite

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width	30%

Using

Most popular

All content

Filter by label (Content by label)

showLabels	false
max	5
spaces	@self
showSpace	false
sort	modified
reverse	true
labels	using_unite

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width	30%

Configuring

Most popular

All content

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max	5
spaces	@self
showSpace	false
sort	modified
reverse	true
labels	config_unite

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width	5%

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width	5%

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width	30%

Case statuses and routing actions

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showLabels	false
max	10
spaces	@self
showSpace	false
sort	modified
reverse	true
labels	status_unite, routing_action_unite

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width	30%

Routing and route plans

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showLabels	false
max	10
spaces	@self
showSpace	false
sort	modified
reverse	true
labels	routing_unite, route_plan_unite

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width	30%

Workflow rules

Most popular

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max	5
spaces	@self
showSpace	false
sort	modified
reverse	true
labels	workflow_unite

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width	5%

Section

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width	5%

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width	30%

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width	30%

Interactions (cases)

Most popular

All content

Filter by label (Content by label)

showLabels	false
max	5
spaces	@self
showSpace	false
sort	modified
reverse	true
labels	interaction_unite

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width	30%

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width	5%

Insert excerpt

	_ExcerptHideChildren
	_ExcerptHideChildren
nopanel	true

Versions Compared

Old Version 1

New Version 2

Key

What can we help you with today?
Page Tree Search

General features

Getting started

Using

Configuring

Case statuses and routing actions

Routing and route plans

Workflow rules

Interactions (cases)

Page Comparison

Versions Compared

Old Version 1

New Version 2

Key

What can we help you with today? Page Tree Search

General features

Getting started

Using

Configuring

Case statuses and routing actions

Routing and route plans

Workflow rules

Interactions (cases)

What can we help you with today?
Page Tree Search