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- Log in to the VCC Admin Portal as a supervisor or administrator. For information about logging in to the VCC Admin Portal, see Logging in to the Vonage Contact Center Admin Portal.
From the VCC Admin Portal homepage, move your mouse pointer over the menu icons on the left of the page.
In the menu that appears, click User Admin. User Admin appears.
User Admin appears, containing a list of all of the users in the account you are logged in to.
How do I find what I'm looking for?
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Each list displays up to 25 entries. If your list contains more than 25 users, groups, skills, or schedules, only the first 25 are displayed. Scroll to the end of the list. A Show remaining x entries button appears. Click the button to display all the entries.
Filter active and archived users
By default, when you go to User Admin, only active users appear in the list of users on the Users tab. You can, however, filter the list of users to show only active or archived users.
To filter users, click the Filter list and select one of the available options:
- All users
- Active users
- Archived users