How do I log in to ContactWorld using single sign-on?
If your account is configured to use single sign-on, when you go to sign in to ContactWorld using the single sign-on URL, a Salesforce or Microsoft button (or both) appears in ContactWorld.
How do I log in through Salesforce?
To log in to ContactWorld, click Salesforce.
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If it is your first time using single sign-on, you may see the following Salesforce prompt, asking for your permission to give NewVoiceMedia access to your basic information. Click Allow.
How do I log in through Microsoft?
To log in to ContactWorld, click Microsoft.
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If it is your first time using single sign-on, you may see some additional Microsoft confirmation and warning messages. Follow the instructions within the messages as appropriate.
Can I switch accounts?
If you have access to more than one account linked to the Salesforce account you used to log in, you can switch to other accounts. To switch accounts, go to the User Info menu and click Switch Account.
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