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Table of Contents

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Alternatively, if you are using a mobile device you see the following screen:

ContactWorld home page

The main area of ContactWorld's home page contains two elements:

  • ContactWorld carousel
    The top of the home page includes a scrolling area that contains links to NewVoiceMedia news items. Click More info to open the news item in a new tab.
    Undismissed alerts also appear at the top of the carousel. For information about alerts, see ContactWorld NewVoiceMedia platform user interface.
  • ContactWorld component
    The bottom of the home page contains icons that represent ContactWorld features. Click an icon to open the webpage for the related feature in the current tab.

ContactWorld banner

ContactWorld's banner is always present as you navigate around different areas of ContactWorld.

ContactWorld banner

Hamburger button

By default, icons and menu item names appear in the ContactWorld menu. Click the hamburger button to shrink the menu to display only icons. Click again to display the menu item names again. For information about the ContactWorld menu, see ContactWorld NewVoiceMedia platform user interface.

Hamburger button

Alerts

Alerts are short messages about the status of ContactWorld or your ContactWorld account.

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The example shows four undismissed alerts, one of each severity. The highest severity alert, 'Danger', appears in the carousel. The More info link indicates that more information about the alert is available.

Help

The Help menu contains three items:

Menu itemDescription
Home HelpA link to the ContactWorld user interface page within NewVoiceMedia Product Documentation.
Documentation HomeA link to NewVoiceMedia Product Documentation.
Product UpdatesA link to the Product Updates section within NewVoiceMedia Product Documentation.

ContactWorld help

Account

The Account menu shows the logged in user's name and ContactWorld account, and the following options:

Menu itemDescription
Switch Account

Click to log in using a different ContactWorld account.

This item is only available if you have access to multiple accounts.

LogoutClick to log out of ContactWorld.


ContactWorld Account

ContactWorld menu

ContactWorld's menu is always present as you navigate around different areas of ContactWorld. The menu contains all the features of ContactWorld.

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