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Alternatively, if you are using a mobile device you see the following screen:
ContactWorld home page
The main area of ContactWorld's home page contains two elements:
- ContactWorld carousel
The top of the home page includes a scrolling area that contains links to NewVoiceMedia news items. Click More info to open the news item in a new tab.
Undismissed alerts also appear at the top of the carousel. For information about alerts, see ContactWorld NewVoiceMedia platform user interface. - ContactWorld component
The bottom of the home page contains icons that represent ContactWorld features. Click an icon to open the webpage for the related feature in the current tab.
ContactWorld banner
ContactWorld's banner is always present as you navigate around different areas of ContactWorld.
Hamburger button
By default, icons and menu item names appear in the ContactWorld menu. Click the hamburger button to shrink the menu to display only icons. Click again to display the menu item names again. For information about the ContactWorld menu, see ContactWorld NewVoiceMedia platform user interface.
Alerts
Alerts are short messages about the status of ContactWorld or your ContactWorld account.
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The example shows four undismissed alerts, one of each severity. The highest severity alert, 'Danger', appears in the carousel. The More info link indicates that more information about the alert is available.
Help
The Help menu contains three items:
Menu item | Description |
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Home Help | A link to the ContactWorld user interface page within NewVoiceMedia Product Documentation. |
Documentation Home | A link to NewVoiceMedia Product Documentation. |
Product Updates | A link to the Product Updates section within NewVoiceMedia Product Documentation. |
Account
The Account menu shows the logged in user's name and ContactWorld account, and the following options:
Menu item | Description |
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Switch Account | Click to log in using a different ContactWorld account. This item is only available if you have access to multiple accounts. |
Logout | Click to log out of ContactWorld. |
ContactWorld menu
ContactWorld's menu is always present as you navigate around different areas of ContactWorld. The menu contains all the features of ContactWorld.
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