How do I log in
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to the NewVoiceMedia platform using single sign-on?
If your account is configured to use single sign-on, when you go to sign in to ContactWorld to the NewVoiceMedia platform using the single sign-on URL, a Salesforce or Microsoft button (or both) appears in ContactWorld.
How do I log in through Salesforce?
To log in to ContactWorld the NewVoiceMedia platform, click Salesforce.
If you are already logged in to Salesforce, you are automatically logged in to ContactWorld the NewVoiceMedia platform.
If you are not currently logged in to Salesforce you are redirected to Salesforce. Log into Salesforce. You are logged in and redirected back to ContactWorld the NewVoiceMedia platform.
If it is your first time using single sign-on, you may see the following Salesforce prompt, asking for your permission to give NewVoiceMedia access to your basic information. Click Allow.
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How do I log in through Microsoft?
To log in to ContactWorld the NewVoiceMedia platform, click Microsoft.
If you are already logged in to your Microsoft account, you are automatically logged in to ContactWorld the NewVoiceMedia platform.
If you are not currently logged in to a Microsoft account, you are redirected to Microsoft. Log in to your Microsoft account. You are logged in and redirected back to ContactWorld the NewVoiceMedia platform.
If it is your first time using single sign-on, you may see some additional Microsoft confirmation and warning messages. Follow the instructions within the messages as appropriate.
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If you have access to more than one account linked to the Salesforce account you used to log in, you can switch to other accounts. To switch accounts, go to the User Info menu and click Switch Account.