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| How can I enable an agent to use Connect?For an agent to use Connect, the agent must have a user record, with an associated agent ID, and the Can Dial Lists via Connect check box, on the user record, selected. User records do not, by default, have the check box so you must add the check box to the record. |
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| borderColor | #eeeeee |
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| bgColor | white |
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| titleColor | white |
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| borderStyle | solid |
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| title | Progress |
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| root | Configuring Connect |
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| page | Configuring Connect |
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To add the check box to a user record, perform the following steps:
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