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Bearer access tokens and API credentials

To use any Vonage Contact Center API, you users need a bearer access token. Your A bearer access token authenticates subsequent requests to VCC APIs. The APIs can use the token to check that you are the user is authorized to make your specific request. To request a bearer access token, you need the user first needs API credentials. 

Your API credentials consist of:

  • your client Client ID. Your The client ID identifies who you arethe user is, a bit like a user name.
  • your client Client secret. Your The client secret is a password that's generated by Vonage Contact Center.

When the user has API credentials, they can use the Vonage Contact Center Authentication API to request a bearer access token.

Scopes

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