API Credentials

API Credentials

For information about creating and editing API credentials, see Configuring API credentials.

In this page

Bearer access tokens and API credentials

To use any Vonage Contact Center API, users need a bearer access token. A bearer access token authenticates subsequent requests to VCC APIs. The APIs use the token to check that the user is authorized to make your specific request. To request a bearer access token, the user first needs API credentials. 

API credentials consist of:

  • Client ID. The client ID identifies who the user is, a bit like a user name.

  • Client secret. The client secret is a password that's generated by Vonage Contact Center.

When the user has API credentials, they can use the Authentication API to request a bearer access token.

Scopes

Flows

Support and documentation feedback

For general assistance, please contact Customer Support.

For help using this documentation, please send an email to docs_feedback@vonage.com. We're happy to hear from you. Your contribution helps everyone at Vonage! Please include the name of the page in your email.