Versions Compared

Old Version 10

changes.mady.by.user Helen Griffith

Saved on

compared with

New Version 11

changes.mady.by.user Helen Griffith

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.


used by Using ContactPad with WebRTC, ContactPad with WebRTC, Enabling individual agents to use ContactPad with WebRTC, Enabling an account to use WebRTC

Excerpt

We only support using ContactPad with WebRTC:

  • When using the WebRTC for Vonage Contact Center extension in Google Chrome or Microsoft Edge (Chromium).

  • In the most recent version of Chrome or Edge for Windows and Mac OS X.

    Note

    We develop and test the WebRTC for Vonage Contact Center extension in the latest versions of Chrome and Edge only.


Supervisor monitoring does not work with WebRTC.

...