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Using dynamic audio files and custom audio files works only in combination with Amazon Simple Storage Service (S3). You can request to have a folder created inside for your account and have S3 access permissions configured so you can maintain it. |
In Interaction Plans Architect, you can configure the Data Announcer, Universal Contact Distributor (UCD) and Take Message applets to use dynamic audio files. For information about using dynamic audio in these applets, see Using dynamic announcements in a Data an Announcer applet, Using dynamic audio in a Universal Contact Distributor (UCD) applet and Taking and sending a message from a caller.
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