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Excerpt

Salesforce package deprecation and retirement

Package

Supported

Deprecated*

Retired

Vonage Contact Center in Salesforce

21.105 or higher21.103 or lower

20.112 or lower

Vonage Contact Center Connect

21.106 or higher20.114 or lower

20.105 or lower

Vonage Contact Center Advanced Reporting

2.71 or higher2.65 or higher

2.64 or lower

Vonage for Service Cloud Voice1.9 or higher1.8 or lower

* These packages will be in Retired stage from Q4 '22