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The Data Announcer applet locates data from a specified data source and reads the data to the caller. You must first specify the type of announcement that the applet makes and then select the source of the data. The Data Announcer applet can also announce text specified in the applet in a specified voice, as well as play an uploaded audio file. For more information, see Announcements in the Announcer applet. |
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| Field | Options | Description | |||||||||||||||||||||
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| Announcement Type | List of announcement types | The type of information that the applet will announce.
Click Characters to announce the data, for example, a postcode, character by character. ClickDate to announce the data, which must be in a recognized date format, as a date.
Click Time to announce the time portion of the data, which must be in a recognized date format. The time is announced as a time in 12 hour format. Click Number to announce the data as a number.
Click Day of Weekweek to announce the data, which must be in a recognized date format, as a day of the week.
Click Audio File Audio file (uploaded) to play a specific audio file. This will need to be uploaded in the Audio file field. Click Dynamic audio file to play the audio file that you specify in the Announce Fromfrom field. For information about specifying audio files in data sources, see Using dynamic announcements in an Announcer applet. Click Text to use the text-to-speech feature and announce the specified text in the specified voice. For information about text-to-speech in announcements, see Using text-to-speech in announcements. | |||||||||||||||||||||
| *Announce Fromfrom | Data Source |
For the applet to successfully announce the data, the data in the Data Source must be in a recognized format for the specified announcement type. If the data is not in the required format, the applet fails.
The Announce from field contains both IVR slot and data source names. IVR slot names are prefixed with 'IVR Slot|'. If you want to use an IVR slot value, we recommend that you select Data Source and then select the IVR slot name that you require.
If you click Day of week in the Week in Announcement Type, and if enabled for your account, type list, an Announce 'yesterday', 'today' and 'tomorrow' check box appears. Select the Announce 'yesterday', 'today' and 'tomorrow' check box to announce the day of the week as 'yesterday', 'today', or 'tomorrow' if appropriate and to reduce ambiguity.
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| Audio file | File | If you click Audio file (uploaded) in the Announcement type list, Audio file appears. The applet will play the file you upload in this field. | |||||||||||||||||||||
| Voice | Text | If you click Text in the Announcement Typetype list, the Voice field appears. The voice in which the specified text is announced. You can use a combination of text, digits and data sources. The resulting value in the Voice field can contain a maximum of 50 characters.
For example, "Lotte" or "Jacek" or " For information about text-to-speech in announcements, see Using text-to-speech in announcements. | |||||||||||||||||||||
| Text | Text | If you click Text in the Announcement Typetype list, the Text field appears. The text that is announced in the specified voice. You can use a combination of text, digits and data sources. The resulting value in the Text field can contain a maximum of 500 characters.
For example, "Welcome to For information about text-to-speech in announcements, see Using text-to-speech in announcements. | |||||||||||||||||||||
| Check announcement | Button | If you click Text in the Announcement type list, the Play button appears.
For information about text-to-speech in announcements, see Using text-to-speech in announcements. | |||||||||||||||||||||
| Generate and check audioDownload announcement | Button | If you click Text in the Announcement Typetype list, the Generate and check audio Download button appears.
For information about text-to-speech in announcements, see Using text-to-speech in announcements. | |||||||||||||||||||||
Enable Bargebarge-in | Select or clear |
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Next applets
| Field | Options | Description |
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| Next Applet on SuccessOn success | List of available applets | The applet that the call is routed to if the Data Announcer successfully locates and announces the specified data. |
| Next Applet on FailureOn failure | List of available applets | The applet that the call is routed to if the Data Announcer cannot locate or announce the specified data. The applet cannot announce the data if the data is not in the required format. |
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