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If enabled, admin users can switch two-factor authentication on for individual or multiple users in User Admin, or in bulk. For information, see Configuring individual users, Configuring multiple users (using bulk actions).
If switched on for a user, the user will get an email with a one-time code the next time they log in. For more information, see Logging in to the Vonage Contact Center Admin Portal, Logging in to ContactPad.Multimedia