The following table includes all the warning and error messages that can appear in ContactPad. Messages may appear automatically in toasts or when the agent clicks a warning or error icon. | Warning | Description | Warning or error? | Type | Location |
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| An error occurred saving settings. | Agent clicked to save ContactPad settings which resulted in an error | Error | Miscellaneous | ContactPad toast | | Couldn't send report. Please try again. | Agent tried to send an audio or application problem report | Warning | Miscellaneous | ContactPad toast | | Failed to drop Voicemail. | Agent tried to leave a voice message | Error | Voicemail drop | ContactPad toast | | Failed to log a call | Agent tried to set a disposition code with or without a note | Error | Miscellaneous | ContactPad toast | | Failed to release channel. | Agent tried to release a call (non-WebRTC) | Error | | ContactPad toast | | Failed to release interaction. | Agent tried to release a call (non-WebRTC). They may need to abandon the call instead. For information about abandoning a call, see Abandoning calls in Making and receiving calls in ContactPad. | Error | | ContactPad toast | Skype login required
Click here to connect | Agent must log in to Skype for Business to synchronize ContactPad and Skype states. For more information, see Synchronizing ContactPad state with Skype for Business presence. | Warning | Integration issue | ContactPad toast | | Unable to copy link | Agent tried to copy meeting link to their clipboard. For information, see Using video and sharing your screen. | Error | Video meetings | ContactPad toast | | Video failed | Agent tries to creating a video call room. For information, see Using video and sharing your screen. | Error | Video meetings | ContactPad toast | | Voicemail delete failed | Agent tried to delete a voice message for voicemail drop | Error | Voicemail drop | ContactPad toast | | Voicemail messages could not be retreived | issue with voicemaildrop sdk | Error | Voicemail drop | ContactPad toast | | Voicemail update failed | Agent tried to update a voice message for voicemail drop | Error | Voicemail drop | ContactPad toast | | Voicemail upload failed | Agent tried to upload a voice message for voicemail drop | Error | Voicemail drop | ContactPad toast | | Your Microsoft Teams account link is inactive. Relink your account in Microsoft Teams in Business Apps. | Microsoft Teams account link is inactive. Agent's administrator needs relink the account in Microsoft Teams in Business Apps in the Vonage Contact Center admin portal. | Warning | Integration issue | ContactPad toast |
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