...
| Info |
|---|
The ContactWorld Supervisor permission set contains, amongst others, the following permissions: - Read Access to various custom and standard fields, on the Task object, included in our package. These fields include CW Call Start Time and CW Call End Time.
- Read Access and Edit Access to Interaction Event and Interaction Event Note custom objects and their fields
- Read Access and Edit Access to the custom fields, on the User object, included in our package. These fields include NVM Agent Id and Most Recent Call GUID.
- Read Access to the Call End Events custom object included in our package.
- Read Access and Edit Access to Callback Prefix Mappings and Field-Based Prefix Mappings objects.
- Access to the following VisualForce pages: LogACallAction, CallRecordingPlayer, CreateCallbackAction, TaskNotesViewer, MobileContactDialPage, MobileOpportunityDialPage, MobileAccountDialPage, MobileLeadDialPage, QualityManagement.
|
| Style |
|---|
| div#children-section.pageSection
{
display:none;
} |
You must also give Supervisors access to some standard fields on the Task object (bold permissions are not included in Standard User profile):
| Field label | Field name | Access |
|---|
| Name | WhoId | Read and write |
| Related To | WhatId | Read and write |
| Call Object Identifier | CallObject | Read and write |
| Call Type | CallType | Read and write |
| Call Duration | CallDurationInSeconds | Read and write |
| Comments | Description | Read and write |
| Type | Type | Read and write |
| Status | Status | Read and write |
| - | ReminderDateTime | Read and write |
| Assigned To | OwnerId | Read and write |
| Subject | Subject | Read and write |
| Due Date | ActivityDate | Read and write |