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- Go to the Administration Setup Page in Salesforce.
- On the left-hand side of the Salesforce window, in the search box, type 'Remote Site Settings'. Remote Site Settings appears below the search box.
- Click Remote Site Settings. All Remote Sites appears.
- In the list of remote sites locate 'NewVoiceMedia' and click Edit alongside the setting. If this remote site does not exist, click New Remote Site. Remote Site Edit appears.
For a new remote site, in the Remote Site Name field, type 'NewVoiceMedia'.
Section Column width 60% For both new and existing sites, ensure that the value of Remote Site URL is the same as the ContactWorld URL in the custom settings, for example, https https://cloud11emea.contact-worldnewvoicemedia.netcom. Click Save.
Column width 40%